RESERVATION &SHIPPING

 

Mini Highland Reservation and Shipping

At Willow Creek Mini Highlands, we want reserving your Mini Highland to be simple, transparent, and comfortable. Before making a payment, we encourage you to ask questions, review the reservation terms, and make sure you are prepared to provide proper care.

How to Reserve Your Mini Highland

To reserve a Highland, please contact us to confirm availability and discuss the animal you are interested in. We will explain the reservation process, payment terms, and applicable requirements before you make a payment.

The 50% reservation deposit secures your selected Highland. You will pay the remaining balance and transportation costs according to the payment terms agreed upon for your purchase.

Please contact us before making a payment so we can confirm availability and provide the correct payment instructions.

Reservation Preparation

After your reservation is confirmed, we will:
1. Confirm your selected Highland.
2. Begin the necessary preparation and paperwork.
3. Discuss veterinary requirements.
4. Review farm pickup or transportation options.
5. Keep you informed about the next steps.

Preparation may include veterinary arrangements, transportation planning, delivery arrangements, and farm pickup arrangements.

Change of Mind and Refunds

We understand that circumstances can sometimes change. If you decide that purchasing the Highland is no longer right for you, please contact us as soon as possible.

We will review your situation and apply any eligible refund according to our Reservation and Refund Policy and purchase agreement.

Please review the refund terms before making your reservation. Understanding the terms in advance helps prevent confusion and ensures that both parties understand their responsibilities.

Shipping and Transportation

If you cannot collect your Highland from our farm, we can help you discuss transportation options.

Several factors may affect transportation arrangements, including:
• Destination
• Carrier availability
• Animal requirements
• Weather
• Veterinary requirements
• Applicable livestock regulations

We will discuss transportation costs and arrangements with you before finalizing delivery. The final cost and delivery timeline may vary depending on the destination and transportation provider.

For general information about animal health and transportation requirements, visit the official USDA Animal and Plant Health Inspection Service (APHIS) 

Farm Pickup

You may collect your Highland directly from our farm by appointment. We will prepare the animal and provide the required documentation for collection.

Please contact us in advance to confirm the pickup date, time, and requirements. Buyers should arrive with a suitable transportation plan and the equipment needed to transport the animal safely.

International Transportation

International transportation may require additional documents and procedures, such as:
• Health certificates
• Veterinary inspections
• Import permits
• Customs documentation
• Quarantine procedures
• Destination-country requirements

Requirements vary by country. Buyers must confirm all applicable regulations before arranging international transportation.

We recommend contacting the appropriate agricultural or veterinary authority in your country before making a reservation for international delivery.

Payment

The 50% reservation deposit secures your selected Highland. You will pay the remaining balance and transportation costs according to the payment terms agreed upon for your purchase.

Please contact us before making a payment. We will confirm availability and provide the correct payment instructions.

Do not send payment until we have confirmed the animal’s availability and explained the applicable reservation terms.

Before You Reserve

Before reserving a Highland, make sure you have:
• Suitable property or land
• Safe fencing
• Appropriate shelter
• Fresh water
• Suitable feed and pasture
• Access to veterinary care
• A transportation plan
• The ability to provide ongoing care

Proper preparation helps your Highland settle comfortably into its new home. Please consider the animal’s daily needs, long-term care, and transportation requirements before completing your reservation.

Contact Us

If you are ready to reserve a Mini Highland or need help understanding shipping options, please contact us.

We will be happy to answer your questions, explain the reservation process, and help you understand the next steps.

Our Goal

We want purchasing a Highland to be an exciting and comfortable experience. Take your time, ask questions, understand the process, and make your decision with confidence.